Terms of service

Terms & Conditions

Last Revised: June 15, 2026

Welcome to Premier North America Inc., a Florida corporation, including its affiliates, subsidiaries, parent companies, joint ventures, related entities, licensors, manufacturers, and other corporate entities under common ownership (collectively, "Premier", "we", "us", or "our"). Premier North America Inc. operates the Sites and serves as the seller of products and services offered through the Sites. Certain products may be manufactured, developed, distributed, or supplied by affiliated entities, including Premier Labs Ltd. and other affiliated companies.

We provide website content, products, samples, and services (together, “Site Offerings”) available on our website located at www.premier-deadsea.com, related mobile applications, authorized sub-domains, and our official social media accounts (each collectively defined as the “Sites”). These are provided to you subject to the following terms and conditions, our Privacy Policy, and any other policies found throughout our Sites in connection with specific features, promotions, or customer service (collectively, the "Terms and Conditions").

For the purposes of these Terms and Conditions, “you” and “your” means you as the user of the Sites. If you use the Sites on behalf of a company or other legal entity, “you” includes you and that entity, and you represent and warrant that you are an authorized representative with the authority to bind that entity to these Terms and Conditions.

I. General Provisions

A. Acceptance of Terms

By accessing or using the Sites, completing a transaction, or checking an “I agree” box to signify your acceptance, you acknowledge that you have read, understood, and agree, without limitation or qualification, to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety, you may not access or use the Sites or purchase our Site Offerings.

B. Age Restrictions

You declare that you are of legal age to form a binding contract under applicable law, or that you are under the strict and continuous supervision of a parent or legal guardian who has reviewed and agreed to these Terms and Conditions in their entirety. In all cases, you must be at least 13 years of age. If you are under 13, you may not access or use the Sites under any circumstances.

C. Scope of Agreement & Updates

These Terms and Conditions constitute the complete and exclusive agreement between us concerning your use of the Sites and supersede all prior proposals, agreements, or communications. We reserve the right, at our sole discretion, to modify these Terms and Conditions at any time by updating the “Last Revised” date at the top of this document.

Material changes will be communicated via reasonable efforts (such as email or a prominent notification on our homepage). Your continued use of the Sites following the posting of modifications constitutes complete acceptance of the updated terms. If you object to any changes, your sole remedy is to immediately cease accessing the Sites.

D. Rules of Online Conduct

By accessing or using the Sites, you agree to act in accordance with all applicable local, national, and international laws, custom, and in good faith. You agree that you shall not:

• Use any manual or automated means (such as robots, spiders, crawlers, or scripts) to scrape, index, mine, download, or redistribute the Sites, Site Content, or personal information of others.
• Frame or utilize framing techniques to enclose the Sites or any portion thereof without our explicit prior written consent.
• Attempt to disrupt, alter, destroy, decompile, reverse engineer, or limit the operation, infrastructure, or integrity of the Sites via software viruses, malware, or malicious code.
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or organization.
• Engage in unsolicited mass distribution of email, text messages, or any form of commercial "spam."

II. Purchase Related Policies & Procedures

A. Prices, Payment, and Product Availability

• Currency and Taxes: All product prices listed on the Sites are displayed in US Dollars (USD) unless explicitly stated otherwise, and do not include applicable local taxes or shipping fees, which will be calculated at checkout.
• Payment Methods: When you purchase products through our Sites, your payment will be securely processed by our authorized third-party payment processors (the "Payment Processors"). By initiating a transaction, you authorize our Payment Processors to charge your chosen payment option (credit card, debit card, etc.) for the total purchase amount. You agree to comply with and be bound by the respective terms of use and privacy policies of these third-party processors.
• Product Availability: Product availability is not guaranteed. We reserve the right to discontinue, modify, replace, limit quantities of, or remove any product, device, formulation, packaging, promotion, or Site Offering at any time without prior notice.
• Promotions & Incentives: Free shipping programs apply only to orders that meet or exceed a payment threshold of $69, excluding applicable taxes, customs fees, and promotional discounts. Promotional offers, discounts, free shipping programs, gifts, loyalty benefits, and other incentives may be modified, suspended, or discontinued at any time without notice.
• Pricing Errors and Corrections: We strive to ensure absolute accuracy regarding product descriptions, imagery, pricing, and availability. However, we do not warrant that product descriptions, colors, or prices are entirely error-free, complete, or current. We reserve the right to correct any typographical errors or inaccuracies at any time without prior notice, including after an order has been submitted, and to cancel any orders purchased under an inadvertent pricing error.
• Order Limitations: The Site Offerings are intended exclusively for your personal, non-commercial use. You may not commercially sell or resell any products you purchase or receive from Premier. We reserve the right, with or without notice, to cancel, refuse, or limit the quantity of any order that we believe, in our sole discretion, may result in the violation of these Terms and Conditions.
• International Orders & Customs: For international shipments, customers are solely responsible for all import duties, customs charges, value-added taxes (VAT), goods and services taxes (GST), brokerage fees, clearance fees, governmental assessments, and any similar charges imposed by the destination country. Refusal of delivery due to unpaid customs duties, taxes, or governmental fees shall not entitle the customer to a refund of shipping charges or related costs incurred by Premier.

B. 60-Day Return Policy

Premier offers a sixty (60) day return policy on eligible products purchased directly through our Sites. To qualify for a refund:

• The product must be returned within sixty (60) calendar days of the original purchase date.
• The product must remain unopened, unused, unaltered, and in its original packaging.
• The product must be in resaleable condition as determined by Premier.

Products that have been opened, used, damaged, altered, partially consumed, or returned without their original packaging are not eligible for a refund under this guarantee unless otherwise required by applicable law.

Original shipping, handling, customs clearance fees, duties, taxes, and similar charges are non-refundable. Customers are solely responsible for all return shipping expenses. Promotional items, complimentary gifts, gift-with-purchase items, clearance merchandise, gift cards, and certain limited-time promotional products may be excluded from refund eligibility at Premier's discretion. Premier reserves the right to deny refunds where abuse, fraud, excessive returns, or violations of these Terms and Conditions are reasonably suspected.

C. Shipping, Title, and Risk of Loss

Once an order is confirmed, we will provide you with an order confirmation via email. This confirmation does not signify our final acceptance of the order; we reserve the right to accept or decline your order for any reason in our sole discretion.

All physical orders are shipped through third-party couriers. Title and risk of loss for all purchased physical items pass to you upon our delivery of the package to our designated shipping carrier. While title and risk of loss pass to the customer upon delivery to the designated carrier, Premier will use commercially reasonable efforts to assist customers in investigating claims relating to lost, stolen, delayed, or damaged shipments.

Premier does not guarantee shipping transit times and shall not be liable for delays caused by carriers, customs authorities, weather conditions, labor disputes, governmental actions, or other circumstances beyond our reasonable control.

D. Product Information, Cosmetic & Device Disclaimer

The products and devices offered through the Sites are intended for cosmetic, wellness, beauty, and personal care purposes unless expressly stated otherwise. Any statements, descriptions, demonstrations, customer testimonials, before-and-after images, scientific references, marketing materials, or product information presented on the Sites are provided for informational purposes only and are not intended to constitute medical advice, diagnosis, treatment, cure, or prevention of any disease, condition, or injury. Product images, packaging, labeling, regulatory statements, instructions, ingredients, specifications, and device configurations may vary by country and are subject to change without notice.

Except where expressly required by applicable law or regulatory authorization, no statement appearing on the Sites has been evaluated by any governmental or regulatory authority.

Customers should consult a qualified healthcare professional before using any product or device if they have a medical condition, are pregnant, nursing, have implanted medical devices, are undergoing medical treatment, or have concerns regarding suitability for use. Individual results may vary significantly from person to person. Premier does not guarantee any particular cosmetic, aesthetic, wellness, anti-aging, or therapeutic outcome from the use of any product or device. The Sites may reference scientific studies, clinical evaluations, or customer experiences. Such references are provided solely for educational purposes and should not be interpreted as guarantees of efficacy or performance.

E. Device Usage & Safety

Any electronic, light-based, wellness, beauty, anti-aging, skincare, or aesthetic device sold by Premier must be used strictly in accordance with its accompanying instructions, safety guidelines, warnings, manuals, and labeling. Customers are responsible for using devices in accordance with the instructions, warnings, contraindications, and accompanying documentation supplied with the device.

Premier shall not be responsible for any injury, damage, adverse reaction, loss, or claim arising from:

• Misuse of a device;
• Failure to follow instructions;
• Unauthorized modification;
• Unauthorized repair;
• Use with non-approved accessories;
• Use contrary to warnings or contraindications;
• Use by persons for whom the device is not intended.

F. Regulatory Status

Certain devices offered through the Sites may be subject to regulatory approvals, clearances, registrations, or certifications in specific jurisdictions. Any references to such approvals apply only where expressly stated and only within the jurisdictions for which such approvals have been granted. Availability, indications for use, and permitted marketing claims may vary by country. Customers are responsible for ensuring compliance with local laws applicable to the purchase, importation, and use of products and devices.

G. Product Safety & Recalls

Premier reserves the right to contact customers regarding important safety information, product updates, recalls, corrective actions, or regulatory notices. Customers agree to maintain accurate contact information and cooperate with reasonable requests relating to product safety matters.

III. Intellectual Property

A. Ownership of Site Content

All information, imagery, and content available on the Sites, alongside its distinct look and feel—including but not limited to copyrights, trade dress, patents, patent rights, trademarks, trade names, logos, service marks, text, graphics, questionnaire formats, button icons, audio clips, data compilations, software, and intellectual property rights throughout the world (collectively, the “Site Content” or "Services' Materials")—is the exclusive property of Premier North America Inc., Premier Labs Ltd., their affiliates, licensors, or related entities. It is fully protected by applicable intellectual property laws in the United States, Israel, and other jurisdictions throughout the world.

Except for the limited license granted below, the Sites and Site Content may not be used, copied, reproduced, published, distributed, displayed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent.

B. Limited License

Subject to your strict compliance with these Terms and Conditions, Premier grants you a personal, limited, revocable, non-exclusive, non-transferable, and non-assignable license to access and make personal, private, non-commercial use of the Sites. Any unauthorized use of the Sites or Site Content automatically terminates this limited license immediately, without prejudice to any other remedies provided under applicable statutory law or equity.

C. User-Generated Content & Reviews

When you willingly transmit, upload, post, or share product reviews, suggestions, data, text, photographs, graphics, or other materials (collectively, “User Content”) onto our Sites or via affiliated third-party platforms, you are entirely responsible for such content. You represent and warrant that you own the rights to your User Content and that it does not infringe upon any third-party intellectual property, privacy, or contractual rights.

By posting User Content, you automatically grant Premier a perpetual, worldwide, irrevocable, royalty-free, transferable, and sublicensable license to use, copy, edit, adapt, publish, translate, distribute, display, and exploit your User Content (including your name, username, or likeness submitted alongside a product review) in any media format now known or hereafter developed, for commercial, promotional, or marketing purposes, without compensation or further approval.

We reserve the right, in our sole discretion, to condense, edit, refuse to post, or permanently delete any User Content that we find objectionable or in violation of these Terms and Conditions. You may request that Premier delete and make no further use of such raw materials by contacting us via our official channels.

D. Ownership of Feedback

We welcome any comments, suggestions, or feedback regarding improvements to our Sites or formulations (“Feedback”). You agree that any submission of Feedback grants you no right, title, or interest in the Sites. All Feedback becomes the sole and exclusive property of Premier, and you hereby assign to us all global intellectual property rights therein, allowing us to implement, use, and exploit your suggestions in perpetuity without reference, further notice, or financial compensation to you.

E. Trademarks

PREMIER®, PREMIER DEAD SEA®, product names, logos, slogans, trade dress, packaging designs, and all associated trademarks are the exclusive property of Premier North America Inc., Premier Labs Ltd., their affiliates, licensors, or related entities. Nothing contained within the Sites grants any license or right to use any trademark without prior written permission.

IV. Account Creation & Termination

A. Account Security

You may browse many areas of our Sites without registering, but completing purchases or accessing certain features may require you to create an online account. You agree to provide and maintain true, current, complete, and accurate registration data. You are solely responsible for:

• Maintaining the confidentiality of your account username, password, or login credentials.
• Restricting unauthorized access to your computer, mobile device, or account.
• All actions, purchases, and liabilities incurred under your account credentials, whether explicitly authorized by you or not.

In the event you discover or suspect a security breach, unauthorized account use, or loss of login credentials, you must notify Premier immediately and update your password.

B. Account Suspension and Deletion

Premier reserves the right to refuse service, terminate accounts, or remove/revoke associated benefits without prior notice if we determine, in our sole discretion, that you have violated these Terms and Conditions, engaged in fraudulent or illegal activity, or acted in bad faith outside of reasonable community standards.

Upon account termination for cause, you will lose your username and access to any history or profiles, and Premier shall have no liability or obligation to refund or credit any outstanding balances or benefits. You may delete your account at any time by contacting our customer support department.

V. Disclaimers, Limitation of Liability, and Indemnification

A. Disclaimer of Warranties

The Sites, Site Offerings, Site Content, and related services are provided strictly on an "as is" and “as available” basis. To the maximum extent permitted under applicable law, Premier and its directors, officers, employees, agents, and affiliates explicitly disclaim all representations, conditions, or warranties of any kind whatsoever, express or implied, including but not limited to implied warranties of merchantability, title, fitness for a particular purpose, non-infringement, usefulness, accuracy, completeness, or timeliness.

We do not guarantee that the operation of the Sites will always be uninterrupted, timely, secure, or free from disruptions, delays, or errors due to internet infrastructure, firewalls, hosting facilities, power failures, or other factors outside of our reasonable control.

B. Limitation of Liability and Damage Exclusions

To the fullest extent permitted by applicable law, Premier shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages whatsoever (including any lost profits or lost data) arising from your use of the Sites, products, devices, or other materials accessed through or downloaded from the Sites, whether based on warranty, contract, tort, or any other legal theory, and whether or not Premier has been advised of the possibility of these damages.

C. Limitation of Liability Cap

To the fullest extent permitted by applicable law, Premier's aggregate liability arising from or relating to any claim, dispute, transaction, product, device, Site Offering, or use of the Sites shall not exceed the amount actually paid by the customer for the product or service giving rise to the claim.

Certain jurisdictions do not permit limitations on certain warranties or liabilities. In such jurisdictions, Premier's liability shall be limited to the maximum extent permitted by applicable law.

D. Force Majeure

Premier shall not be liable for any delay, interruption, or failure in performance resulting from events beyond its reasonable control, including but not limited to: acts of God; natural disasters; pandemics; epidemics; war; terrorism; civil unrest; labor disputes; governmental actions; import or export restrictions; transportation interruptions; internet outages; cyberattacks; utility failures; supplier failures; or shortages of materials or components.

E. Indemnification

You agree to defend, indemnify, and hold harmless Premier North America Inc., Premier Labs Ltd., their affiliates, subsidiaries, officers, directors, employees, agents, licensors, successors, and assigns from and against any third-party claims, liabilities, losses, actions, demands, costs, or expenses (including reasonable attorneys' fees) resulting from:

• Your use of and access to the Sites in violation of any domestic or international law, regulation, or these Terms and Conditions.
• Any User Content or reviews you willingly post or share through the Services.
• Your violation of any third-party right, including without limitation any copyright, proprietary, property, or privacy right.
• Any claim that your user submission has caused damage to a third party.

VI. Distribution Channels & Resale Restrictions

A. Third-Party Links & Linked Sites

The Sites may feature links to external third-party websites, resources, search engines, or applications (collectively, “Linked Sites” or “Third-Party Materials”). You acknowledge that these links are provided solely for your convenience and do not imply an endorsement, verification, or sponsorship by Premier. We do not control, examine, or evaluate the contents, accuracy, legality, or safety of any external Third-Party Materials or Linked Sites.

Your use, access, or reliance upon third-party websites is entirely at your own risk. Premier disclaims any and all liability for transactions, privacy practices, damages, or losses arising out of your interactions with external third parties.

B. Unauthorized Sellers

Premier products are distributed through selected authorized retailers, distributors, and sales channels. Premier does not guarantee the authenticity, freshness, quality, safety, storage conditions, warranty coverage, customer support, or performance of products obtained from unauthorized retailers, marketplaces, auction sites, or third-party sellers. Customers purchasing products from unauthorized sources do so entirely at their own risk.

C. Anti-Diversion & Resale Restrictions

Products purchased through the Sites are intended solely for personal use. Unless expressly authorized in writing by Premier, customers may not:

• Resell products;
• Redistribute products;
• Export products for commercial resale;
• Offer products through online marketplaces;
• Engage in parallel import activities;
• Represent themselves as authorized retailers or distributors.

Violation of this provision may result in order cancellation, account termination, and legal action.

VII. Governing Law & Mandatory Forum Selection

A. Law and Forum Selection

These Terms and Conditions, your access to the Sites, and any legal claims or disputes arising out of or relating to your use of our products or services shall be governed exclusively by, and construed in accordance with, the substantive and procedural laws of the State of Florida, USA, without regard to conflict or choice of law principles and regardless of your physical geographic location.

You and Premier explicitly agree that any claim, lawsuit, or legal controversy between the parties shall be decided exclusively by the state courts located in Miami-Dade County, Florida, and the federal courts located in the Southern District of Florida, to the exclusion of all other global or regional courts. You hereby consent to this mandatory forum selection and waive any and all defenses of lack of personal jurisdiction or forum non conveniens with respect to venue and jurisdiction in such courts.

B. Class Action Waiver

To the fullest extent permitted by law, claims must be brought solely in an individual capacity and not as a plaintiff or class member in any purported class, collective, representative, consolidated, or private attorney general proceeding.

Statute of Limitations: You and Premier agree that any cause of action or legal claim arising out of or related to the Sites or Site Offerings must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred under these terms.

VIII. Miscellaneous Provisions

• Privacy Policy: Your submission of personal information and our collection, storage, processing, and use of such information are governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference and constitutes an integral part hereof.
• Export Compliance: Products and devices may be subject to export control laws and sanctions regulations. Customers represent and warrant that they are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive trade sanctions and are not listed on any applicable governmental restricted-party list. Products may not be exported, re-exported, transferred, or used in violation of applicable export control laws.
• Electronic Marketing Communications: By creating an account, subscribing to newsletters, entering promotions, or making purchases, you consent to receive transactional communications relating to your account and purchases. Where permitted by applicable law and subject to your marketing preferences, Premier may also send promotional communications regarding products, services, offers, events, and updates. You may unsubscribe from marketing communications at any time using the instructions provided in the communication.
• Electronic Notices: You consent to receive any agreements, notices, disclosures, and other communications (collectively, "Notices") referred to in these terms electronically, including via email or prominent postings on our Sites. You agree that all electronic communications satisfy the legal criteria that such communications be in writing.
• Severability: If any provision, clause, or portion of these Terms and Conditions is determined to be unenforceable, invalid, or illegal under any applicable rule or court decision, such invalidity shall not render the remaining terms unenforceable as a whole. The terms shall be modified by the adjudicating entity to most accurately reflect the original intent of the parties.
• No Waiver: Our failure to enforce or require your strict performance of any provision within these terms shall not be construed as a waiver of our rights to enforce those provisions or any other portion of these terms at a later date.
• Language Prevalence: These Terms and Conditions may be translated into various languages for global user convenience. In the event of any conflict, discrepancy, or inconsistency between the provisions of the English version and any alternative language translation, the English version shall strictly prevail.
• Assignment: You may not assign, transfer, or pledge your account or your rights under these terms to any third party. Premier retains the unrestricted right to transfer, assign, or pledge its rights and obligations under these Terms and Conditions to any subsidiary, affiliate, successor, or corporate buyer without your consent or prior notification.
• United Nations Convention: You and Premier agree that the United Nations Convention on Contracts for the International Sale of Goods will not apply to the interpretation or construction of these Terms and Conditions.
• Nothing in these Terms and Conditions shall limit any non-waivable consumer rights provided under applicable law.

IX. Company Information & Contact Details

If you have any questions, compliance inquiries, or require support regarding these Terms and Conditions or our products, please contact us directly via our customer support channels:

• Legal Seller: Premier North America Inc.
• Premier North America Inc. is the merchant of record and contracting party for purchases made through the Sites.
• State of Incorporation: Florida, USA
• Corporate / Business Address: Premier North America Inc., 1321 NW 65TH PL STE 3, Ft Lauderdale, FL 33309 USA
• Customer Service Email: customerservice@premierna.com
• Customer Service Phone Lines: +1-866-719-2038 or +1-954-309-8253
• Official Contact Form: www.premier-deadsea.com/